Complaint Review: Henkel Consumer Goods Inc. / Sun detergent tripple acton , mountain fresh - Stamford Connecticut
- Henkel Consumer Goods Inc. / Sun detergent tripple acton , mountain fresh 200 Elm St Stamford, Connecticut United States
- Phone: 1.800.258.3425
- Web: www.henkel-northamerica.com
- Category: household cleaning/laundry soap
Henkel Consumer Goods Inc. / Sun detergent tripple acton , mountain fresh Henkel AG & Co Sun Detergent tripple action , mountain fresh , lost cloths , pillows, blankets and break outs . Nightmare Stamford Connecticut
*Author of original report: Hangups
*Author of original report: On going still
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Sun detergent , basically me and my brother loose just about every clothing we had because of this laundry detergent and suffered horriable welts from this and fighting this residue eveywhere . I never seen anything like this and this is a nightmare .
Sun tripple action mountain fresh ruin and contaminated everything with its residue . We had to shampoo rugs , clean every inch of the house with dish detergent to get residue off of hard floors and desks . and scrub the bad residue spots on the rugs before hand with vinegar . I found the company and wrote them and told them everything about what had happen and still going through . even called them .
Basicly was just a person that seem to be following a script wanting info like pics etc etc . Then email you back and ask same question again that was already explain . I told the person all i want is what i have lost already , i dont care about price of soap powder , I lost just about everything because the residue can not be taken out .
it was wash five times . tons of vingar and baking soda and everything else including liquid detergent . Even hand washed , but what was there advice so far , try warms water ! realllly ! i used scalding water . Then was ask if i still had the soap around , i mean common , what part if i go around it i break out in welts is not english . Again following a script .
This is a billion dollar company a little human feeling and compassion sure would be wonderful since the company and its product has cause so much damage . I was told that everyones body reacts different to chemicals and yes very true , but when you have two people and then a third because i gave the powder to someone i know that i didnt think they would be allergic too it . Yes the broke out too, So three people in a row tells me something wrong and not just well random chemical reaction .
Now i have to buy everything new like blankets , bed sheets , cloths and then hope and pray that all this residue and gone . I think little human compassion and compensation would be in order and not following some script, show that you are human and not just some billion dollar company that dont care . Below is picture of welts and bags of cloths and coats that had to be thrown out .
This report was posted on Ripoff Report on 03/16/2020 06:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/henkel-consumer-goods-sun/stamford-connecticut-ag-lost-1492986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Hangups
AUTHOR: Truth - (United States)
SUBMITTED: Thursday, April 23, 2020
Talk to there Health specialist and even they said i needed to ask what would neutralize . I keep calling and emailing the company same thing over , questions and they just hangup . what kind of company is this . i dont want money i just need answer but instead i cant get any help from these people . i hope nobody else ever has to go through this .
#1 Author of original report
On going still
AUTHOR: Truth - (United States)
SUBMITTED: Monday, April 20, 2020
all this time , i have been trying my best to get help with this company i dont want money i just want something that can help with there product . even tho i lost all cloths and so much , the residue has now got onto the carpet and everything else . i have tryed everything to get this out . i understand that company s busy but this is horriable four months and still answers and when i call i get the questions and then they hangup .
i would love to see a little human kindness from this company that is making me suffer in life . all i want is answer how to get rid of this . if anybody can it would be there chemist but instead i get no answer and hangup . i have never seen a residue like this in my life it even attaches itself to dust particles . if anyone reads this and can help please do .
this horriable company has yet to care . maybe its because there a billion dollar company . if they ever help me i would be more happy sing there praise and all i want is answer . if they would have just a little bit humanity .
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