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Report: #1509722

Complaint Review: Home Matters USA - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Hector — Plano Texas United States
  • Author Confirmed What's this?
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  • Home Matters USA 3435 Wilshire Blvd #2700-53 Los Angeles, California United States

Home Matters USA Brie Cooper Thomas Ward Tara Castillo Natasha Adamson Took payment promised a loan modification interest rate reduction and pay off up to 30 percent principal, they took payment provided nothing Los Angeles California

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I entered into an agreement with Home Matters USA for a hardship loan modication. My interest rate was suppose to be reduced from 4.375 percent to 2.0375 percent. I was also told up to 30 percent of my principal mortgage could be forgiven.

After 6 months of making payment I never received anything except a loss of money. When I call them up my calls are ignored. I have filed complaints with the Better Business Bureau in California, filed a report with the Attorney General in California and a complaint filed with the FTC.

I am looking for an attorney to help file suit or possibly considering filing a case in small claims court.

Becareful they will promise you everything and will provide nothing. It is sad that businesses like this are allowed to operate.

This report was posted on Ripoff Report on 07/06/2021 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/home-matters-usa/los-angeles-california-brie-1509722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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