Complaint Review: homerecordusa.com -
homerecordusa.com homevaluepennsylvania.us.org Bait me at homevaluepennsylvania to order property report that was only suppose to be $1 and switch to another site - now billed $18.95 for 12 months charged to my credit card.
Got on HomeValuePennsylvania.us.org site. (I thought it was a government site - Oooops!) Very simple site - want a report - put in address. Clicked on download. Download took what seemed like forever - 5 to 10 minutes. Showed bars showing all the different catagories that were downloading. Then before you get the report it asks for $1 to offset costs of reports. Put it visa card . So I believe this is where you hit "continue" and end up on Homerecordusa.com.
This site has a lot more detail to it. At the top it tells me that it cant find my property. What a scam - 10 minute download - now give us $1to view the info - ooops sorry-- no info. Then" live chat", Paula, tells me I have signed up for 12 months of $18.95 installments to get 19 reports per month. I told them there were no offers of any plans just the one dollar charge. "Your site is very deceptive. I never received a report. Refund all money!
They said they would. Time will tell. She said her manager, Brian Thompson, would locate the property info and send it to my e-mail within 30 minutes. I did find an e-mail this a.m. - but it still said there is no info on this property. Why would they charge you if they could not find info???
This a.m. I did what I should have done last nite --- checked out Ripoff reports. Similar stories were reported. Oldest I saw was 2013. Did'nt spend much time browsing. Better Business Bureau said to cancel my cards. I spent a lot of time on the phone with the credit card co. , had to close my new cards out and start a dispute file. (and soon go thru the hassle of re-doing all set-ups) and filing this report. (then I got 5 calls from a company saying they were PennPower - i called - they were not -- what a world--deep sigh!!!!)
This report was posted on Ripoff Report on 09/12/2019 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/homerecordusadotcom/bait-homevaluepennsylvania-1484916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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