Complaint Review: HomeTown Buyers Club -
HomeTown Buyers Club Buy Homes for Cash
They charged me $150 to create ads on Google, Bing (Microsoft) and Facebook. Scott (407-401-8916) scheduled an online meeting to access my computer to create the ads for Google and Bing. When I asked about FB, he said we will do those later to give a couple of weeks for these to work. A few times while Scott was creating my ads he said "We're going to do such and such although they don't like you do that these things, he's figured a workaround. (I can't tell you exactly what he did as I didn't understand what he was doing...hence the reason I paid him to create the ads).
Within 20 minutes of Scott creating my ads, I got emails from both Google and Microsoft statng my account was suspended due to fraudulent activity. I sent the images to the company and they advised to me appeal. I did that and then both accounts were permanently suspended due to fraudulent activity. They can't tell you what the company did because they don't want someone to create a workaround.
After my appeals were denied, I sent an email asking for a refund and was told to "go to a friends or family members house to create the new google adwords account so it is done on a new IP address so the 2 accounts won’t merge. Or we recommend going to an Office depot, Staples or a public library."
I don't have the ability to do all of that nor the time. I paid a fee for them to set the ads up for me and would expect them to work properly not for me to have to figure more workarounds.
I have asked several times for a refund for the Google and Microsoft ads along with the FB ad that was never created and my emails continue to be ignored. I just feel if I pay a company to create a working ad, the ad needs to be working and they should do the work to make it work or give me a refund.
This report was posted on Ripoff Report on 10/04/2021 11:30 AM and is a permanent record located here: https://www.ripoffreport.com/report/hometown-buyers-club/buy-homes-cash-1512472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.