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Report: #1532566

Complaint Review: 24 Hour Fitness USA - California

  • Submitted:
  • Updated:
  • Reported By: Michael — Fort Worth United States
  • Author Confirmed What's this?
  • Why?
  • 24 Hour Fitness USA California United States

24 Hour Fitness USA Violated my Contract California

*General Comment: Bankruptcy

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I started my membership in May of 2007. I paid a lot of money upfront because I was told that my annual membership dues after would be $29 plus tax. I made sure I kept my membership contract all these years and I have been paying $29 a year since 2007. I did not receive my bill this year by email or mail. but I decided to checking on the bill on my own. To my surprise my bill was $119 plus tax. I review my contract and no where does it state they can raise the bill. I keep calling their customer service number and it says they are not open. It is a Thursday and I have called every hour from 10am to 2 Pm. I found a back door number and that person said they don’t work directly with 24, and that I would need to go to the gym itself and talk with the manager. I did that and the manager said he can not do anything and to call the customer service number. I also sent in a email requesting explanation but have not had a response. I have been a great customer for 17 years. I feel this is a breach of contract. I would like my annual membership return to $29 a year or refund me the hundreds of dollars I spent for the contract.

This report was posted on Ripoff Report on 05/14/2024 04:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/hour-fitness-usa/california-violated-contract-1532566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Bankruptcy

AUTHOR: Flint - (United States)

POSTED: Tuesday, May 14, 2024

24 Hour Fitness filed for bankruptcy in 2022, so that most likely voided their contractual obligation to you.

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