Complaint Review: HP Printer/Fax -
HP Printer/Fax HP disabled my Officejet Pro 6978 after I paid cash for the unit and ink
One year ago I purchased with cash an HP Officejet Pro 6978. Ink cartridges for the unit were costly, so I decided to enroll to the HP Instant Ink program. After doing so, I was not told that the unit would be disabled and unusable if my debit card info was not kept updated. After the Coronavirus shut-down, my shop suffered great loss.
I found out that my printer could no longer be used as the microchips enabled into the unit would disable all function and it would no longer be operable. Now I have a printer and ink that I paid for (with cash) that is completely unusable and left in the hands of HP Corporate and their decision to retire my machine. I was lied to and misled.
This report was posted on Ripoff Report on 10/14/2020 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/report/hp-printerfax/disabled-officejet-pro-after-1500891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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