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Report: #1493833

Complaint Review: Hurst firestone - FLAGSTAFF ARIZONA

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  • Updated:
  • Reported By: howard leventhal — ash fork Arizona United States
  • Author Confirmed What's this?
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  • Hurst firestone 2740 e. route 66 FLAGSTAFF, ARIZONA United States

Hurst firestone they installed a part that fell off, no good customer service FLAGSTAFF ARIZONA

*Author of original report: They are a very good company.

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I had an interlock system installed, the next morning the camera attached to the windshield fell off, i tried to get it back on with no luck, so now when i drive the camera slides on top of the dash, i spent over 4 hours driving and waiting and then in less than 24 hours the part fell off. when i was quoted the price i asked if a united states postal money order would be fine to pay with, i was told that would be fine, when i got there they refused to take a united states postal money order,  they wanted cash, very strange and very disrespectfull toward out government and country.

Now they want me to have to drive with this device sliding on the dash board for a month, as it is a 2 hour trip, , i wanted to be compensated for another trip to get it fixed, they refused, no fault of my own., the lady was very nasty to me, like it was my fault, then she says this happens sometimes, like nothing, i would no recommend this place at all. a normal business would have it fixed right away and compensate the customer for time and gas money, since they made the mistake. 

This report was posted on Ripoff Report on 04/08/2020 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/report/hurst-firestone/flagstaff-arizona-installed-1493833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

They are a very good company.

AUTHOR: Leventhal - (United States)

POSTED: Sunday, December 13, 2020

The company repaired and fixed the problem, and we have been working great together since the mishap. i recommend them for any service.

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