Complaint Review: hz plastic surgery - Orlando FL
hz plastic surgery HZ Plastic Surgery Orlando FL Lied about their experience , pricing , and competence Orlando FL
So many things went wrong with HZ Plastic Surgery it is difficult to decide where to begin... I found them on line and read number of 5 star reviews. All good so far , however, the absence of before and after pics of man and the scarcity of those of women did get my attention . The "price tool" on the website seemed reasonable enough so I contacted the office. I asked about lack of pics on the website and was told by Brenda " We have many pictures of man in your age group by due to privacy issues we can't post them on line .
You will be able to view them during your free consultation ". I explained that I live three hours away and booked an "free consultation " for which I was charged $100. Brenda explained to me that the consultation will take 1 - 1.5 hours . I showed up at the office on Friday at 2:00 PM , 10 minutes before my consultation. There was a line to the receptionist as she kept going on and on with her private conversation despite 5-6 people waiting .
I thought , ok I will be patient as i drove there for 3 hours. I checked in and waited for 57 minutes for my consultation. A nice young doctor greeted me and we proceeded with my consultation ... the whole 10 minutes of it ! Turns out , the nice young doc doesn't have any experience , hence no pictures to showcase his work. I was asked to speak with a coordinator who presented me with a quote, another surprise 300% higher then the "price tool" n the website indicated . I asked the coordinator if any of the more seasoned surgeons has any "before and after " pictures , she seemed perplexed with my request and went looking for them.
Well, you guessed , she did not come up with any. At this time I calmly explained that I committed 6 hours of driving and an hour of waiting to view the pics as I was told by Brenda they exist and are available for viewing. That was clearly a lie and a strategy to lure me into the office with a complete disregard for my time. The whole place is set up for high turnover with less quality control than most.
I simply refuse to believe this situation did not happen before and the 4.9 stars google ranking is not a statistical anomaly or customer service excellence but simply a result of another manipulation tactic . These reviews can be manipulated with a bit of effort . I will not be manipulated nor do I intend to keep quiet about this horrible experience . The silver lining here is ... I did not end up with a disfigured face as I was vigilant and called their BS.
This report was posted on Ripoff Report on 11/22/2021 02:31 PM and is a permanent record located here: https://www.ripoffreport.com/report/hz-plastic-surgery/orlando-fl-lied-about-pricing-1513846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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