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Report: #1499246

Complaint Review: IDNS inc - Toronto Ontario

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  • Reported By: Kaye — Mississauga ontario Canada
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  • IDNS inc 2900 Warden Avenue Box #92090 Toronto, Ontario Canada

IDNS inc Extortionate and Worse Customer Service Ever! Toronto Ontario

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IDNS inc I just got off the phone to one of the rudest men I have encountered in my 41 years of life. I received a letter in the mail regarding my domain and the fact I needed to renew. Not being a pro at this cyber/internet tech stuff. I paid however my site went down anyway. It's been almost a week since this happened and my previous host are unable to help. The man was extremely condescending and aggressive implying I was stupid. He said I would have to wait and he refused to refund me. He reluctantly took down my new email because of course the existing one isnt working so I wouldn't receive any updates.

Overall, the fee was more than double my previous host. The letter they send looks official and doesn't illustrate they are a competitor and eludes to being the national organisation that controls all the domains. To someone new to this it definitely worked. They received my funds but I will be doing anything so they have no part in controlling my domain now or in the future. Extortionate and Worse Customer Service Ever!

This report was posted on Ripoff Report on 08/28/2020 09:26 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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