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Report: #1477333

Complaint Review: Iluminess Air -

  • Submitted:
  • Updated:
  • Reported By: vicki — Boerne Texas United States
  • Author Not Confirmed What's this?
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  • Iluminess Air United States

Iluminess Air FRAUD ALERT

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I had ordered the product for both my daughter and myself on 2 different cards.  I called to cancel the continous monthly charges on both accounts.  It took me nearly 1 hour on the phone while they tried to get me to just stop some of the shipments.  Then, I was told it was done. 

A month later, the charges were back on one of the accounts.  I spent another hour on the phone while they continued to tell me the account was closed.  They could not understand about the 2 accounts BUT they did for 1 month??? 

Then, the tried to tell me they would give me 3 months of money back when it was actually 8 months!  They finally agreed to send me 8 months of payments back!  All I can say is WATCH your bank account.  They lie and will keep you on the phone forever.

This report was posted on Ripoff Report on 04/18/2019 10:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/iluminess-air/fraud-alert-1477333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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