Complaint Review: Insight Pest Solutions - Morrisville North Carolina
Insight Pest Solutions Horrible experience from start to finish Morrisville North Carolina
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I would give them a negative 5 stars if I could. The sales people hook you by undercutting your existing service providers price, in addition to telling you all of the "standard" extras their services provides.
You'll never get those services!
The person who actually came out to do the work was extremely condescending and told us we didn't need half the things the sales people who "don't know what they're talking about" (his quote) had assured us was part of the standard services. I had to practically beg him to get him to put down ant control! (He told me we would always have ant problems with our windows, with screens in, open.
I told him I understood that, but our ants seemed to prefer getting in under the kitchen door.)
The second service call wasn't any better. This service person was only here for 15 minutes total, for services in and outside the house. He seemed like he didn't know what he should be doing and didn't even cover the basic service agreement.
Oh and the reminder calls you are guaranteed you'll get in advance of a service call don't exist. We never got one, even after I stopped service they still sent someone unannounced, which I ended up having to pay for!
Trying to quit their services is expensive, I ended up paying close to $400 to get them to stop.
This report was posted on Ripoff Report on 04/20/2019 05:52 AM and is a permanent record located here: https://www.ripoffreport.com/report/insight-pest-solutions/morrisville-north-carolina-1477444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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