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Ripoff Report | Inventors Launchpad Review - Tampa, Florida
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Report: #1223172

Complaint Review: Inventors Launchpad - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: LenP — Dallas Texas USA
  • Author Confirmed What's this?
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  • Inventors Launchpad 4532 W. Kennedy Blvd suite 312 Tampa, Florida USA

Inventors Launchpad First Innovations Group LLCDVRR Trusted Goods, LLCDVI Strategies, LLCILP Development, LLCRick ValderramaCarmine DeniscoAdam Chavarria Inventors injured with Breach of contract, deceptive bait and switch techniques from manufacturing marketing company Tampa Florida

*Consumer Suggestion: DO YOUR RESEARCH BEFORE SELECTING ANY INVENTION COMPANY OR CONSUKTANT

*Author of original report: Additional Facts

*REBUTTAL Owner of company: Inventors Launchpad Ripoff Report Rebuttal

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In Summary: Inventors Beware - I entered a written agreement with Inventors Launchpad www.inventorslaunchpad.com to manufacture and deliver 200 units of my fitness product, in 60 days.  With an additional 800 units to be delivered and paid for months later. I paid approximately $12,000.00  up front to first create a true pre-production sample and to manufacture and deliver 200 units within 60 days.  Most importantly, the agreement states that if they are unable to fulfill the order in 60 days a complete refund will be given.

 

In Detail:  It was Adam Chavarria, the sales manager who first solicited me and knew that I was going to be placing an order to my current manufacturer in the next couple of weeks to meet my inventory needs.  He and one of the owners Rick Valderrma insisted they could provide a quote in a week, which they did.  We haggled about the price and the number of units to manufacture.  They quoted me approx. 26 thousand dollars if I agreed to manufacture one-thousand units.  I only wanted to produce 200-500 for a first time run with a new manufacturer to make sure they could meet my spec’s and quality.





Mr. Valderrama and Mr. Chavarria came back and said in writing, I only need to pay 50% now and I would receive 200 units immediately and the remaining 800 units could be paid and delivered 4-6 months later.  This made it affordable, and let me spread my payments over several months, so I agreed.

The problems began as I waited patiently for several weeks to finally receive a pre-production sample on approximately the 90th day.  Weeks and weeks of excuses were given for the delays by the other owner Carmine Denisco, who now tells me that I need to pay the remaining 50% balance before production begins.  This is a complete bait and switch on what was quoted to me, in writing by his partners that he also was copied on via email.

The sample I finally received on the 90th day, was Not to Spec.  It was an Inferior Sample and not in my opinion a true Pre Production Sample.  The spec’s are completely wrong as to what I was quoted.  The sample was made with 31 mm steel, instead of 33 mm; and it came with plastic footers, instead of rubber, as was quoted. The smaller steel and plastic feet are much cheaper.  Not only that, the sample appeared as if it was made with a hand drill, instead of a computerized lathe that punches out holes and cuts automatically as a true pre production sample should be!  





In short, I waited 90 days for a sample that should have taken a couple of weeks - and it was Not Spec'd accurately!

Because of all the delays, and the extended length of time it took to receive an Inferior Sample, that isn't spec'd correctly....I have asked for a complete refund, which I am entitled to based on the agreement for failure to deliver within 60 days.  They have declined and insisted on the remaining balance.  Unfortunately the best case scenario on the delivery of 200 units would be 150-180 days which is complete unacceptable by anyone’s standards.

The agreement clearly states that they would deliver the manufactured product in 60 days or provide a complete refund.  I believe a reputable company with integrity would stand behind their word and  recognize, for whatever reasons, they dropped the ball and failed to deliver the product in the above stated time frame and issue a refund.

Unfortunately they are responding as if I shouldn't have a problem or reservation with their inability to provide the agreed upon goods within the quoted time frame.  They have completely missed the timeline that was quoted.  They haven’t offered any type of adjustment on the quoted price for the delays or acknowledgement that they have not delivered in the timeline that was quoted.  Nor have they demonstrated any confidence to me that they can get the job done correctly, which is another reason I hesitate to give them any additional money or refer them to other inventors to use. 

The worst part of all the delays, is that it has caused a tremendous amount of damage to my business due to an inventory problem that was created because of their inability to fulfill the order on their quoted timeline.  Mr. Denisco fails to realize that their inability to meet their quoted timeline has negatively effected my business.

What I learned a few days before I receive my sample, on about the 85th day, is that Mr. Denisco is now asking for full payment, the remaining 50% balance, before manufacturing begins.  This is Not At All What was sold or agreed to, but Mr. Denisco is trying to interpret the agreement in such a way and is asking for another $12,000.00 – yet he has still not provided a quality sample that is spec’d correctly, and we are at the 100th day mark.  He denies that he knew about how the project was sold to me. Yet he was copied on all communication, and is now trying to say that I wanted to have 200 delivered and leave 800 units overseas and have them delivered later.

This simply does not make any Logical Sense.  Why would I agree to pay for everything and want to leave 800 units that are paid for overseas and pay two shipping charges?  I couldn’t afford 25 thousand dollars at one time, which is why they told me we could deliver 200 units immediately, as amended on the agreement, and pay for the other 800 units 4-6 months later.

I have asked Mr. Denisco repeatedly for a refund, to which he says they will not refund my money, nor has he recognized that they have failed to fulfill and deliver on their quote within 60 days, as was agreed upon.

Feeling that they were not going to live up to their agreement and refund my money, I offered a solution to the problem and agreed to let them manufacture 500 units, as they had previously said they would, and had full payment for 500 units.  My Only stipulation was that I needed an Independent 3rd party to inspect the quality of the product.

They declined that option and are still declining to return my money and asking for the remaining balance.

They have injured my business and hope they don’t get the opportunity to do it to another inventor or small business owner working in good faith to bring their product to market.  It is a Breach of Contract, as well as, deceptive representation as to what services they could do.  Basically they said whatever needed to be said in order for me to agree to do business with them.

I have also recently learned that another business out of Arizona filed a complaint with the Tampa Better Business Bureau stating almost the exact similar deception and inability to receive a refund.

The one thing I have learned is that even with written documentation to corroborate everything, to help you feel secure in your endeavors. Some people know it may cost you more money to take legal action against them, which is how they operate.  I question their business ethics and business principles.

I would stay clear of Rick Valderrama, Carmine Denisco, and Adam Chavarria, the three principles of Inventors Launchpad...aka...First Innovations Group....or whatever other LLC they have registered under. 

This report was posted on Ripoff Report on 04/17/2015 02:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/inventors-launchpad/tampa-florida-first-group-1223172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Suggestion

DO YOUR RESEARCH BEFORE SELECTING ANY INVENTION COMPANY OR CONSUKTANT

AUTHOR: Chris L. - (United States)

POSTED: Wednesday, December 22, 2021

I recently started an organization to help inventors identify warning signs and red flags before choosing any invention organization for help with your idea or product. We have a team of real inventors who have experience with manufacturing, product launching and licensing products with real financial success. Our website link - www.InventorRescue.com 

I would love to speak to Len, who filed this complaint and get more details about this situation. Our Inventor Rescue team recently resolved an issue between an inventor and a company that the inventor was accusing of fraudulent services. Please feel free to contact us at inventorrescue@gmail.com 

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#2 Author of original report

Additional Facts

AUTHOR: - ()

POSTED: Tuesday, July 28, 2015

Let me first say that the owner of the First Innovations Group, aka…Inventors Launchpad, Rick Valderrama did not have the courtesy to return my phone calls or emails once the dispute (breach of contract) occurred.  He returned my calls when he was trying to secure my business, but after the dispute arose, I never heard from him again.

To his point - Not once, since the day they received my initial deposit (I paid 45 not 50% upfront) did they ever ask for the remaining 5% balance in order to get the project started, or state that was a reason for the delay, as Mr. Rick Valderrama states. His rebuttal point is pure nonsense.  If the 5% was an issue, it would have been nice if he would have called or emailed me to inform me, but that never happened, because that is not how it all happened.  

In the 85 days I waited for a sample that should have taken 2 weeks, according to them, I received a number of excuses as to why it is taking so long, but not once had anyone from their company asked me for the 5% difference to get started.

It is obvious the owners, and their marketing director, Adam Chavarria, don’t want to respond to the fact that their contract clearly states that a complete refund will be issued if they are unable to deliver the initial 200 units in 60 days.  Nor do they want to respond to the fact that it took 85 days to deliver a sample – that wasn’t to Specifications.

I won’t reiterate everything again, but let me add some additional information, since my initial reviews came out. Carmine Denisco, one of the other owners, has stated that they had finally begun production.

The two questions I asked him were 1.) Who gave approval to begin production?  I know I didn’t since we never discussed how to correct the specification errors on the inferior sample. Also, the contract clearly states that my approval is needed to begin production.  2.) Can you please send me a photo of the production run to prove production had begun?  He responded by telling me that they don’t have to provide a photo, because the property is now theirs.

Buyer Beware: As I look back at this experience, I could have asked for a refund after the first 30, 60 days passed and am still without a sample (as others have complained about this organization), knowing that they couldn’t complete the order in 60 days as promised - but I didn’t. 

I gave them the benefit of the doubt and was hopeful they were going to provide me my inventory.  But after 85 days had passed, and they breached the contract, and were Now asking for full payment up front, instead of paying the remaining balance, 4-6 months later, as was agreed upon (bait and switch). It became obvious the type of organization I was dealing with. They over-promised and under-delivered and weren’t living up to the terms of their agreement.

If you recall, I gave them an option, which they initially gave me, (I was told in writing, I can manufacture 500 units, but would require full payment up front. My solution, was that my initial deposit would cover the production of approx. 500 units and we could all move on).  I believe this option would minimize the downside of our agreement, so as not have to refund my money. 

My ONLY CAVEAT was that I have an independent 3rd party Inspector oversee the quality of the production.  They declined this option.

I am still hopefully they will live up to their agreement and refund my money, but it doesn’t look that way. So I hope others who are thinking about working with this organization, take to heart my experience and do their homework on the reputation of whomever you work with.   

Len, Dallas Texas

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#1 REBUTTAL Owner of company

Inventors Launchpad Ripoff Report Rebuttal

AUTHOR: Rick Valderrama - (USA)

POSTED: Tuesday, July 07, 2015

My name is Rick Valderrama, I am a Managing Partner at Inventors Launchpad.  I was specifically named in this report and have reviewed the circumstances surrounding Mr. Lopez's engagement with Inventors Launchpad.  His experience is not indicative of the hundreds of clients we have served and continue to serve.  Unfortunately Mr. Lopez's recollection of his experience with our company fails to mention one key detail.  Mr. Lopez has been and continues to be in breach of his contractual obligation to Inventors Launchpad and although he has paid a portion of his balance, he has failed to completely pay the 50% deposit we require to even to start the project.  

We negotiated with our factory an order for 1000 units and proceeded with the order in good faith.  After he could not make the full deposit payment in a timely manner he wanted to lower the order amount while maintaining the previously negotiated price.  This is something we could not do, we had placed an order for the 1000 units and acquired the materials necessary to complete the order. His bait and switch tactic of setting a price at a higher order amount than wanting less is a detriment to our company and threatens our reputation with our factories around the world.

Although we have yet to receive a full deposit, Mr. Lopez's attachments clearly show our teams pro-active engagement through our collaboration portal in giving him updates.  Our intention was and continues to be to fulfill his order as agreed however we cannot jeopardize our business for a client that refuses to meet his basic payment commitments.

If anyone reading this would like to discuss this situation, please feel free to contact me directly.  I can also give a list of references upon request.

Thank you,

Rick Valderrama

rick@inventorslaunchpad.com

813-867-7500 ext 101

 

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