Complaint Review: iPac Defense - Salt Lake City Utah
iPac Defense No-showed for training scheduled month in advance, ignored emails & calls, lied in review responses Salt Lake City Utah
iPac was contacted before this review, and after their response to it (on Google), multiple times. They lied and said they intended to make it right by paying for my next class.
They never attempted to make it right in any way. They just want to save face. They ignored numerous calls and emails during which time I gave them extreme benefit of the doubt, up until I filled out the form on their website, at which point they made the following statement (the first direct communication I have ever received from them):
"I've had about enough of your rhetoric. The only time I hear from you is when you are ranting. Cease and desist all communications with us ASAP! This ain't Denver bro"
It is clear they never intended to pay for my classes and have not learned from this mistake. Their phones are completely unmonitored, voicemails are never responded to, their official email is either broken or unmonitored, and the only time I ever heard from them directly was that message through a gmail address.
I really, really regret trusting iPac Defense. I took huge efforts to get all my ducks in a row for my Utah CCW. I registered for a class almost a month in advance, specifically for the day after I would get my UT DL.
I received a confirmation the day before the event. When I showed up 5 minutes early, no one was there, the doors were locked, and the phones were not being answered.
I wasted 30 more minutes waiting and then left. I'm flabbergasted by the level of disrespect. The next class I can find is over a month out now. There was a reason I tried to take care of this in advance.
This report was posted on Ripoff Report on 10/07/2020 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/report/ipac-defense/salt-lake-city-utah-noshowed-1500666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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