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Report: #1486538

Complaint Review: J2 EFAX SERVICES - Internet - Los Angeles CA

  • Submitted:
  • Updated:
  • Reported By: Gale — Golden Valley MN United States
  • Author Not Confirmed What's this?
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  • J2 EFAX SERVICES - Internet 6922 Hollywood Blvd. 5th Floor Los Angeles, CA 90028 Los Angeles, CA United States

J2 EFAX SERVICES - Internet They were charging monthly subscriptions to a fax service I never signed up for. They somehow got multiple credit card numbers from me. Los Angeles CA

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I noticed a number of charges (6 or 7) on my CC accounts. $26.95, 19.50, etc.  Yes. More than one Capital One accounts! When I called Capital One, they said they would cancel the card and send me a new one. Once I got the new card, the old charges showed up on the NEW card!!!!  Capital One said it's a protection from the merchant that they give the new card number to the merchant in case someone is trying to get out of paying! I needed to call J2 Efax services to cancel the charges or they would just keep apearing. 

I called J2 EFax services and spent an hour and a half on the phone with them while they looked up the accounts that were using my CC information. They DID find accounts associated with my credit card numbers and the people were from NY City. I was leary giving out my old CC numbers but they had been canceled so I figured it was ok. 

This report was posted on Ripoff Report on 10/18/2019 11:34 AM and is a permanent record located here: https://www.ripoffreport.com/report/j-efax-services-internet/los-angeles-ca-charging-fax-1486538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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