Complaint Review: Jayco industries - Middlebury Indiana
Jayco industries Thor industries inc (parent company) Sold me a broken camper Middlebury Indiana
We bought a new luxury Jayco Northpoint fifth wheel. We have only had it for about two months and it has under 1k miles on it. We noticed in Indiana that one of the tires was nearly shredded and quickly brought it to a dealership that agreed to inspect it right away in Indiana. The dealership has been very kind and helpful, but it may take a month to get a replacement axle. They diagnosed that the axle was bent which caused the tire to shred and that it had come defective as there were no signs of other damage indicating that an accident caused this.
Jayco told us these things happen and we just need to be patient. They did not agree to cover the cost of our food and lodging while we wait. I find this unacceptable. We paid about 80k for this rig and we should not have to wait around for a month far from home with no compensation while they resolve this...whenever they get around to it.
This report was posted on Ripoff Report on 10/06/2021 05:52 PM and is a permanent record located here: https://www.ripoffreport.com/report/jayco-industries/middlebury-indiana-thor-sold-1512544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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