Report: #1493529

Complaint Review: JetBlue Vacations -

  • Submitted:
  • Updated:
  • Reported By: Jason — Wilton NH United States
  • Author Not Confirmed What's this?
  • Why?

JetBlue Vacations Jet Blue, Jet Blue Vacations During COVID-19 only Offering Travel Credit not Full Refunds

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As an airline that is most likely getting a huge bail out from the Federal government i feel its horrible for them to not give full refunds instead give people a usless travel credit.  First time i called the agent told me that they were only able to do full refunds on travel before April 30th.  The next agent i talked to told me that they do not have managers to talk to and that if she wants a day off she doesn't work.  Next agent i talked to said there was no refund policy for anyone and that the first agent never said that, then i was told they do have managers and was transfered to someone claiming to be a superior.  Reason for bringing this up is to show if you call you will get a different story every time you call them.  

Even if the hotel or even Jet Blue is unable to fly to my desitination i was told i would only get a Travel Credit because they have ever clause in the world to keep your money.

I have no clue when the next time i can schedule a vacation so a travel credit is completely pointless and basically their way of keeping my money.  

Never use JetBlue Vacations, if i booked with the hotel direct i would have gotten my money back in full form the hotel

This report was posted on Ripoff Report on 04/01/2020 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/report/jetblue-vacations/jet-blue-during-covid-travel-1493529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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