J.K. Residential Services, Inc. Valencia apartment The downstairs guy has been harassing me, my 2-year-old son, and life-threatening me for one year. He hits the wall and yells every night. I reported this to the apartment manager many times and also called the police many times, but they didn’t help. LOS ANGELES California

My minor son and I lived at Valencia Apartments in Hawthorne for 2 years. We always paid our rent on time and even paid rent throughout the COVID-19 pandemic. The downstairs guy has been harassing me, my 2-year-old son, and life-threatening me for one year. He hits the wall and yells every night. He says to kill me and Asian women don't mess with black people. I reported this to the apartment manager many times and also called the police many times, but they didn’t help.

I have all the videos and evidence. I even need to see a psychologist help me with the trauma that your company and the downstairs guy inflicted on me. I can't sleep at night and can't breathe when I am thinking about what happened to me till now. We decided to leave the apartment and sent in our official letter stating our date to leave would be October 15, 2021. We vacate on October 17, 2021.

We tried to reach out to interim manager Roth Rosales; however, she wasn't around that day. I texted her that morning, saying we left the apartment and put the keys inside the room. On the day, I told Ruth I was leaving, and she said OK. I just need to give her the notice and I don’t need to pay anything else but give my deposit back.

Half a year later, I received a call from direct credit control stating that I now own JK Residential Services money rather than having to return my deposit. We cannot get ahold of them; they will not respond to us and owe us money. I'm on welfare. I will get bankrupt if JK Residential Services company keeps harassing me. I also got legal aid to help me with this case. I will sue your company for all my loss.