X  |  CLOSE
Report: #1481257

Complaint Review: Joh. Springer's Erben Auctioneers - Vienna Wein

  • Submitted:
  • Updated:
  • Reported By: David S — Flint United States
  • Joh. Springer's Erben Auctioneers Kagraner Platz 9, A-1220 Vienna, Wein Austria

Joh. Springer's Erben Auctioneers Joh. Springer's Erben Wrongful refusal to honor auction Vienna Wein

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I wrote this company a day before their auction in order to be sure I was able to properly bid and purchase an item.  I am an attorney and a client asked that I do this for him becuase it was a foreign auction and he was interested in purchasing a shotgun for his son.  The auction replied that I shoudl have no issue and alluded to shipping and other aspects of the transaction in the event I were high bidder.

Auction day came; I waited for my item to come to auction.  I had placed an advance bid at the asking amount to ensure that the initial bid would be respected.  The auction started at that amount.  There was no activity for close to 30 seconds.  The auctioneer waited and waited.  Suddenly, it appeared there was a "floor" bid (in my experience, a floor bid in an internet auction is always questionable when there is no online bidding activity).  Immediately after the floor bid registered, I attempted to outbid the floor bid (I did so far faster than the initial bid process or "floor bid" was made.  Nonetheless, the auction did not respect or honor my bid and moved to the next item with the winner being the "floor bid".

I questioned the auction about this issue and they apologized but would not comment as to why they closed the auction so fast or who the mysterious floor bidder was.  In fact, other than apologizing (which is an admission of negligence) this business did nothing to allay my concern about impropriety in the manner in which the auction was handled or who the mystery bidder was.  Instead, they did what every bad business does.  They made their mistake my problem and then refused to reply or have any dialogue with me.  Honestly, I was hoping these woudl be stand up people.  I have demand for the type of products they auction. 

With the foregoing said, Joh. Springer's Erben is clearly a self-serving business with very shady practices.  You have been warned.  If you are overseas and have little to no recourse, DO NOT USE THIS AUCTION!

This report was posted on Ripoff Report on 07/01/2019 05:40 AM and is a permanent record located here: https://www.ripoffreport.com/report/joh-springers-erben/vienna-wein-wrongful-refusal-1481257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now