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Report: #1512840

Complaint Review: John Holbert - Conroe, Montgomery Texas

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  • Reported By: Anonymous — Montgomery Texas United States
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  • John Holbert Conroe, Montgomery , Texas United States

John Holbert B & H Construction Rohoss Unethically took advantage of our position and sold us an extremely sloppy unfinished home. Conroe, Montgomery Texas

*Author of original report: How narcissistic

*Consumer Comment: What A Bunch of Whining

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We put a $355,000 contract on a New Construction Home that was just a few tasks away from being move-in ready. B & H Construction/Rohoss - John Holbert, was the builder and the home was located in the subdivision, Bentwater,  in Montgomery County, Texas.

We hired our own inspector to complete a home inspection report for us. The inspector noted the attic door and kitchen trash can cabinet were both installed incorrectly, causing both items to not be functional. The attic door was backwards, incredibly hard to open and close, the ladder could not fold completely out due to it running up against the door frame, & if you were shorter than 5’5”, you could not even reach the ladder. The kitchen trash can cabinet was installed upside down, instead of opening the cabinet and seeing a cubby to place a trash can inside of, all you seen was the bottom of the cubby.

Numerous times John would claim these things were fixed and after showing up to verify each time, we would discover nothing had been done. When we would bring up that these things still had not been fixed, we would be reminded this wasn’t a custom built home. As if having cabinets installed right side up and a attic door that actually works is something you only get if the home is “custom”.

Eventually he did ATTEMPT to “fix it”,  and instead of having both items taken out and installed correctly, he shaved off part of the ladder until it would clear the door frame carefully by half an inch and cut the smallest sloppiest hole in the cubby and said to just hang a trash can from the hole. It looks like a child, using a jig saw for the first time, attempted to cut out a rectangle.

We also discovered the sprinklers were installed 4ft past the property line. We were told two different times it had been fixed, after showing up both times to verify, we discovered they were still in the same spot. On closing day the house was a mess. Dirty Handprints all over the outside of the house, red clay and dirt all over the house, sidewalk, front porch, and back patio. There was debris still on the floors inside and outside as well as red clay in the carpets. When we asked if they were going to clean the house and pressure wash outside, the builder refused and said he was finished.

It was negotiated in our contract that he pay for and install blinds. We kept being told different install dates and nothing was ever installed. A week before closing we finally told him he needed to give us a paid receipt for blinds before closing and we will schedule the install ourselves. He consistently kept saying he would send us the receipt. Fast forward to closing day, we were still asking for the blinds paid receipt and kept hearing they would send it. After waiting at the closing table for over an hour, we finally left and sent a message saying we would not sign until he provided a paid receipt, 45min later he sends it. We call the company to verify and we were notified that the order was just placed, shortly after we said we were not going to sign until we had proof he actually bought blinds.

I 100% believe his intentions were to never purchase or install these blinds and hoping we would just sign on the home before we discovered his plan. This was by far the worst experience. He is the most unethical builder I have ever met. He knew if we didn’t close on this home in time, we would be homeless. I 100% feel that he took full advantage of our situation and put in no effort to provide the quality we were paying for. 

This report was posted on Ripoff Report on 10/15/2021 06:24 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

How narcissistic

AUTHOR: Anonymous - (United States)

POSTED: Sunday, October 17, 2021

Attorneys are not who you typically hire when you are buying a home. A real estate agent is who you hire. And there is nothing a real estate agent can do about an unethical builder. Not even an attorney would have known to specifically put in the contract how to properly install a cabinet, hang a light fixture level, ect. A contract would be 1,000+ pages long if we had to put in writing step by step how to properly build a home. And clearly this builder didn’t care about contracts anyway.

He knew our circumstances and that we didn’t have time to take him to court to fight him because we would be homeless. So instead of bashing the victim for not being able to fight the sleaze ball, how about holding the sleaze ball accountable. A buyer shouldn’t have to hire and attorney to take a company to court to force them to do the right thing.

A company should be doing that on their own and when they don’t, ripoffreport is here to expose their sleazy, shady, and disgusting practices.

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#1 Consumer Comment

What A Bunch of Whining

AUTHOR: Irv - (United States)

POSTED: Saturday, October 16, 2021

 Have you ever heard of the words "COMMON SENSE”? Apparently not. Since this place was very obviously NOT up to your standards, then why on earth did you play doormat and move forward with the closing? Let me also guess didn’t have your own attorney to represent you in this major purchase, did you? You were playing a game on amateur night and they fully and knowingly took advantage of you because they knew you were a doormat!

An attorney ON YOUR SIDE would have prevented this and protected you all through the process. That attorney would have had the backbone to insist this job gets done right since you apparently don’t have one! YOU allowed all this. YOU could have prevented all this.

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