Complaint Review: Jon E Tech LLC (Jonathan Goldoff) - Milwaukee Wisconsin
- Jon E Tech LLC (Jonathan Goldoff) Milwaukee, Wisconsin United States
- Phone: 4146046646
- Web: installer@nogomke.com
- Category: Motor Vehicle
Jon E Tech LLC (Jonathan Goldoff) Will not refund $150.00 for device that was removed from vehicle Milwaukee Wisconsin
*Author of original report: Received refund
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On 4/4/2022 I paid $150.00 by credit card for installation of a device on my vehicle and an app downloaded on my cell phone for a 'NoGo'. This is a device advertised to address car thefts for certain vehicles (KIA).
I had problems not being able to always activate and de-activate the app on my cell phone and therefore was unable to drive my vehicle. It appears the app and my cell phone were not a good match.
I therefore, contacted the installer, Jon, via email on 4/6/2022 to explain the problem and request the device be removed from my vehicle and a refund of the $150.00 transactiion that was posted to my credit card on 4/5/2022.
An appointment was made for 4/6/2022 at 10:30am and Jon arrived and removed the device from my vehicle and he took the device with him. He than entered a refund of $150.00 to my credit card via Square and showed verification on his cell phone.
The transaction was pending on my account from 4/7/2022 and than on 4/13/2022 it was no longer pending with no credit issued. I immediately contacted Jon to inform and he advised he was working with Square to resolve the issue.
On 4/16/2022 I followed up and requested feedback and was again informed he was working with Square to resolve this issue and I asked how long this would take and why the refund could not be issued by check or cash.
He informed a refund by personal check, as he did not have business checks, as soon as the problem with Square was cleared. On 4/19/2022 I again contacted Jon and he state he hoped to have the issue cleared with Square and the check issued for my receipt by end of week.
As of today I have not received a refund check and Jon has not responded to my last email of 4/25/2022.
This report was posted on Ripoff Report on 04/27/2022 04:03 AM and is a permanent record located here: https://www.ripoffreport.com/report/jon-e-tech-llc-jonathan/milwauk-wisconsin-tch-athan-1517924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Received refund
AUTHOR: Debra - (United States)
SUBMITTED: Saturday, April 30, 2022
On Saturday, April 30, 2022 I finally received the $150.00 refund, in cash. He stated there were circumstances out of his control for the delay.
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