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Report: #1483328

Complaint Review: Just Fashion Now -

  • Submitted:
  • Updated:
  • Reported By: James — Grapevine Texas United States

Just Fashion Now Ordered a size 14 dress, fit her like a tent-she was sent a 4XXX. Would only give me 15% refund or 20% gift card. I filed a dispute with my bank and they ruled in my favor.

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I ordered my wife a dress in U.S. size 14. They sent a size 4XXX and it fit like a tent. I sent them an email that I wanted to return for a smaller size and they could pay the shipping since they sent the wrong size. Instead, they told me the postage would be around $20 to send to China. They offered me 15% of the cost as a refund to my card or 20% gift card to be used later. I told them they made the mistake and it was their responsibility to foot the bill to make it right. They refused.

I sent in a dispute to my bank and after investigating they ruled in my favor. I've seen numerous complaints and I told some of the other victims to dispute it with your bank. 

This report was posted on Ripoff Report on 08/11/2019 05:23 PM and is a permanent record located here: https://www.ripoffreport.com/report/just-fashion/ordered-size-dress-fit-like-1483328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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