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Report: #1478775

Complaint Review: Justflowers.com

  • Submitted:
  • Updated:
  • Reported By: Kurt — Louisville United States
  • Justflowers.com United States

Justflowers.com Just Flowers No Mother's Day flowers, no refund

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I ordered flowers and balloons from JustFlowers for my wife for Mother's Day. I got a confirmation email from JustFlowers. No flowers on Saturday. No flowers on Sunday. On Monday, I wrote to them that they missed the delivery. 

Two days after Mother's Day, on Tuesday afternoon, they delivered the flowers. Unfortunately, this was useless to me because now my wife is on a business trip. I got a call from a Just Flowers manager who said her name was Jill. She offered a $10 refund on an $85 order.

I said that the flowers at this point are just going to remind me that my wife didn't get her Mother's Day gift. They'll be wilted by the time she gets home. I said I wanted a full refund. Jill said the most she could refund was $15. When I asked for her full name, she hung up on me. 

What a joke of a company! They literally did everything wrong and then hung up on the customer they had flaked on. There are many flower companies out there. I will not be using them again.

This report was posted on Ripoff Report on 05/14/2019 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/justflowersdotcom/just-flowers-no-mothers-day-1478775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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