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Report: #1482490

Complaint Review: Kaixincap Trade Co, Limited - Anne Cao - Xiong County Gaozhuang

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  • Reported By: Michael Decenso — Coos Bay Oregon United States
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  • Kaixincap Trade Co, Limited - Anne Cao No 868 Gaozhuand Industry company Xiong County, Gaozhuang China

Kaixincap Trade Co, Limited - Anne Cao They asked for one half deposit to begin making our hat design ($411) Xiong County Gaozhuang

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After a long time, more than 3  weeks, i got their initial design, was not even close to the sample image i sent to them.  Then they proceed to do a paper mock up of the hat, once again it was not what I wanted.  Finally, I asked them to do a more simple design and to use silver metalic thread in the back of the cap. 

Still they wanted to do it their way and not mine, I felt they thought they were the customer and not me.  This has been the worse transaction with a Chinese company.  When I told them i was cancelling the order because of their non-performance.  They told me they were keeping $150 for their time, which I told them that was excessive since they don't pay their employees even a living wage.  Finally i agreed with with the 150 deduction. 

They were going to do a swift transaction to my bank so i found out the procedure and sent it to them 5 times, they sent it twice and each time it was returned for not following the instructions.  Each return cost $25, now because of their screw up they want me to forfit another $50 for their accountant who can't follow instructions.  THIS COMPANY IS A TOTAL RIPOFF AND ALL AMERICANS AND CANADIANS SHOULD AVOID USING THEIR SERVICE, THEY DON'T ACT PROFESSIONAL.





This report was posted on Ripoff Report on 07/25/2019 06:37 PM and is a permanent record located here: https://www.ripoffreport.com/report/kaixincap-trade-limited-anne/xiong-unty-gaozhuang-asked-1482490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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