Complaint Review: KEJPEY - Denver co
KEJPEY KEJPEY.COM Failure to deliver ordered item Denver co
Ordered item in November 2020. As item was shipping from China, I expected a delay. When I inquired status in December was told additional delays due to covid, weather, USPS service and seasonal delays. In January, tracking indicated item was on its way to my home address. After two months item was supposed to arrive in my town. Tracking indicated delivery.
What I received was not what I had ordered, but a pair of knock-off sunglasses. Kejpey apologized and said they would resend original item. One month later, after negotiating a reship from China to the US, tracking indicated item out for delivery at my home, but then tracking indicated item was "lost".
When I asked to cancel the order and get a refund for full purchase price, I was told that they best they could offer was a 60% refund! I said NO! Reship the original item.
Another month of phony tracking and the item was supposed to be delivered to my home but it has ALSO mysteriously vanished just before delivery to my address!
I do not think there is any point in RE-contacting this company - I have weeks of emails indicating "sorry" and "apologies", but three FAKE deliveries are three too many.
This report was posted on Ripoff Report on 03/28/2021 08:44 PM and is a permanent record located here: https://www.ripoffreport.com/report/kejpey/denver-dotcom-failure-deliver-1506501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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