Kicks Crew Partnered with Damian Lillard basketball player www.kickscrew.com I ordered a pair of converse sneakers for over $100.00 + $ 35.00 shipping. Sent me wrong size and will not respond to many email attempts to exchange shoes. Now I just want a refund. Los Angeles California

I ordered a pair of Converse shoes from KicksCrew. The shoes were over $100.00 + $35.00 shipping. They sent me a man's shoe (i need a womens size) I immediately tried contacting them through there website and private email. I receive a generic response thanking me for reaching out. It's been over a month with NO reply. They say if you get the wrong size you have only 7 days of receiving to exchange.  I have been desperately looking for a direct contact with no luck. I learned the company partnered with basketball player Damian Lillard. I can't seem to contact him either. I originally wanted to exchange the shoes. Now I just want a refund. If I am stuck with these shoes that I can't wear, I want to get word out to the public not to purchase anything from this company. My order number is KS654379 I hope you can assist me

Thank you

Kelly