Report: #1501529

Complaint Review: Kilowatt Financial - Houston TX

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Ripoff Report is Xcentric Ventures

Submitted: Mon, November 02, 2020
Updated: Mon, November 02, 2020
Reported By: Robert — Bayville NJ United States

Author Confirmed

Why?

Kilowatt Financial 2900 N Loop West Freeway, Suite 300 Houston, TX United States

Phone: 888-636-0336
Web: solarservicehelp.com
Category: solar panels

Kilowatt Financial Energy Service Experts Double Billing my checking account in September 2020 Houston TX

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Billed my checking account in September 2020 for the same amount. Once on September 9 and again on September 28. Have sat on the phone for hours with the same song playing. They are overwhelmed by COVID and use email. Have sent them email twice with an auto response. Weeks have gone by with no refund. This company was once reliable with an email notice sent each month on charges. Now notifications are hit and miss. Web site is a disaster. No useful info can be retrieved from it.

It looks like there was a merger of two companies in 2020. Obviously they do not have control.

Reported situation to NJ BPU.

This report was posted on Ripoff Report on 11/02/2020 09:40 AM and is a permanent record located here: https://www.ripoffreport.com/report/kilowatt-financial/houston-tx-energy-service-1501529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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