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Report: #1493879

Complaint Review: LanaHair by Shopify -

  • Submitted:
  • Updated:
  • Reported By: Gagirl — Suwanee Georgia United States
  • Author Confirmed What's this?
  • Why?
  • LanaHair by Shopify United States

LanaHair by Shopify Fraud

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I purchased  three wigs for $45 from LanaHair  on Shopify on or around 3/22/2020. I received them by mail on 4/4/2020, however, none of the wigs matched what I ordered from the website. I emailed customer service at service@aeewig.com on 4/5/2020 requesting the return address so I can return the wigs to obtain a refund since the website said they will accept returns within 14 days. Nobody responded to my email.

I emailed the customer service at service@aeewig.com again on 4/8/2020 asking for the return address to return the wigs with no response again. Then I called customer services directly for Shopify and I was told I could file a dispute with my bank for fraud. I would like to return the wigs since I will not be wearing them and they were not what I ordered. I would like a response and refund from the seller LanaHair.

This report was posted on Ripoff Report on 04/09/2020 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/lanahair-shopify/fraud-1493879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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