Report: #1496066

Complaint Review: Lawrence Baker - West Palm Beach FL

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  • Lawrence Baker West Palm Beach, FL United States

Lawrence Baker LG Repair Technician Repeatedly refused to fix the LG Warrantied AC Unit he was scheduled to repair by LG West Palm Beach FL

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Lawrence Baker is useless.  He has no business being any sort of repair technician much less trying to deal with people.  He has zero compassion and does not listen to his customers at all. DO NOT SUPPORT this man or his business and do not buy LG AC products or you will likely have to deal with him.  Not only do I have a lemon of an AC unit, I got assigned a lemon of a repair tech.  He has made the last 30 days for me absolutely miserable.  

LG scheduled 4 different repair appointments.  He showed up for 1, was on the property for 5 minutes and said it was a maintenance issue.  The maintenance he requested was completed in less than 12 hours (which also made the unit worse, not better).  Pictures were sent to the company showing proof. The company itself has since scheduled 3 additional appointments, all of which he cancels at the 11th hour for no reason.  Each appointment comes with a week long wait time and it is in the upper 90's every single day.  His actions are INEXCUSABLE.  This man is truly awful and has no problem leaving customers in tears.  Do yourself a favor and support a better business with better customer service.  This behavior is unacceptable on every level.  

This report was posted on Ripoff Report on 06/06/2020 06:11 AM and is a permanent record located here: https://www.ripoffreport.com/report/lawrence-baker/west-palm-beach-fl-lg-repair-1496066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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