Complaint Review: Leela dhakal - Grand Rapids Michigan
Leela dhakal Leela Upadhaya Received a toll violation notice after 3 months of my visit to chicago with bill fine without the initial notice. Grand Rapids Michigan
I visited chicago (5/30/2019) to receive my relatives first time. I have paid about 11 toll roads on my way as my gps re-routed and bring into the toll time and again. i had hard time finding the place and finally i did.
3 months later i have received 2 different violation notices ith big fines. i called customer service to understand better about this notice. The lady was not help at all. i requested the supervisor, called samay, she was the worst. she was very agressive and she simply wants me to pay without any question that i did mistakes, but she has no answer how do the toll works. she sounds like spanish-speaking person. she warned me to get higher bill if i question more as i wasted their time.
This is ridiculous that i don't have any right to understand the law, i just need to pay whatever the notice said. i can't afford to pay the huge additional fees as i work very hard 10 hours a day for 7 days and only make about to survive.
I feel bad for those who are innocent like me, hardworker and sincere in this country. who would never have an opportunity to do the right thing.
I wish there is a better way to make people aware/ understand about the toll-road. I am sure many people would aspect obvious signs, gate, light, atleast have an opportunity to have initial notice before the fines to pay for the missed toll-road.
I don't re-call seeing any of the obvious sign or gate as we don't have toll road in Michigan i didn't have idea how to deal with it online. I was aware of the i-pass lane that i can't go through it.
Please give me the logic answer, suggestion and comment.
This report was posted on Ripoff Report on 08/06/2019 04:03 AM and is a permanent record located here: https://www.ripoffreport.com/report/leela-dhakal/grand-rapids-michigan-toll-1483041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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