Complaint Review: Lensabl - los angles CA
- Lensabl 1385 Westwood Blvd 2nd Floor los angles, CA United States
- Phone: 1-800-984-5367
- Web: https://www.lensabl.com/choose-my-l...
- Category: Optical
Lensabl Made two faulty pair of prescription lenses los angles CA
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I sent in a pair of sunglasses for the company to put in prescription lenses on 3/19/2022. The order was delayed and I did not receive the glasses until 4/14/2022. The glasses came with a defect in one of the lenses. The company website claims the glasses go through a full inspection before they are sent out. This obviously did not happen.
I contacted the company right away and asked for a refund. I was told they do not issue refunds and I would have to send the glasses back for a redo. I sent the glasses back on 5/3/2022. I did not hear from them and I had to contact them and was told they are still in the redo process.
Being this has gone on for over two months I again asked for a refund since they originally sent the glasses out without inspection and I was denied a refund again. The redo came on 5/4 and they were flawed worse than the first pair. I sent them proof and they still refused my refund. They told me to send them back for a third attempt.
I want a refund to spend my hard-earned money on a more reliable and honest company.
This report was posted on Ripoff Report on 05/27/2022 10:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/lensabl/los-angles-ca-made-two-faulty-1518692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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