Complaint Review: LifeRevelo - SHENZHEN HongKong
- LifeRevelo SHENZHEN, HongKong China
- Phone:
- Web: support@noreply.customercare-vip.co...
- Category: Internet sales, RIP-OFF , Scam, Cell phone, generator sales
LifeRevelo Drawneven Internet sale of 1) a refurbished Samsung Galaxy S23 cell phone AND 2) Patriot solar generators, x3, which were never received by me. SHENZHEN HongKong
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1) Patriot Solar Generator (LifeRevelo): I saw an advertisement online for a Patriot Solar Generator at a big discount the more you buy. I requested 3 generators for USD $69.99, (I know, it sounds too good to be true and it was), this was 7-26-2023. As of 9-8-2023 I hadn't received the items and checked my CC account and found the charge for $69.99. I followed the 'LifeRevelo" customer support link, CustomerCare-VIP.com, to track the shipment and found a sketchy carrier name, "Star-Wish", claiming the item was delivered to my address on 8-14-2023. The 3 items were never delivered to me. I sent an email today, 9-8-2023 requesting a full refund. The same day today, I received an email from https://xps.customercare-vip.com/index/index/service/token/00c643d8970dadfc6d3245991165fa220200, saying they had sent a refund I should receive in 5 business days. I'll check with my CC company to see if they actually sent me the refund.
2) Refurbished cell phone (Drawneven): I saw an advertisement online for refurbished Samsung cell phones. I searched around & found Samsung Galaxy S23 and purchased it for USD $45.98, on 8-3-2023. As of 9-8-2023 I hadn't received the item and checked my CC account and found the charge for $45.98. I followed the 'Drawneven" customer support link, CustomerCare-VIP.com, (the same link as in 1), to track the shipment and found the same sketchy carrier name, "Star-Wish", claiming the item was delivered to my address on 8-17-2023. The item was never delivered to me. I sent an email today, 9-8-2023 requesting a full refund, no response.
In summary, it appears to be the exact same organization running these scams on two different products. I reported these two incidents to my CC company and provided email documentation backing up my claims of fraud. I can provide the same documents here as well if needed. I am an honest person and have reported this incident accurately and, again, I never received the items I paid for.
2023-08-17 07:48,LAKE FOREST,CA 92630,Arrived at Facility 2023-08-15 00:00,In Transit to Next Facility, Arriving On Time ar-Wish
This report was posted on Ripoff Report on 09/08/2023 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/liferevelo/shenzhen-hongkong-drawneven-s-1528612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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