Report: #1512287

Complaint Review: Lighthouse Auto Care - Port Washington Wi

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  • Reported By: JB — Port Washington Wisconsin United States
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  • Lighthouse Auto Care 927 S Spring St Port Washington, Wi United States

Lighthouse Auto Care Lighthouse Auto Sales Ripped me off!! Sold me a lemon and charged us to repair it. Out THOUSANDS!! Port Washington Wi

*Consumer Comment: Anybody Hone Upstairs?

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Untrustworthy.  DO NOT trust them with your car repairs.  DO NOT buy a vehicle from them.  YOU WILL regret it.  We bought a GMC Acadia off them, as is in May. But we figured since they are also a mechanic shop, and Chuck the owner assured us it was a great car, we were getting a great deal. However, in July the timing belt & alternator went. Another $3000.00 dollars to Lighthouse Auto care. OK, things happen.

In October the entire car quit. We had it towed to Engine & Transmission exchange. They said it was the timing belt. Great, that is covered under warranty. Had it towed back to Lighthouse. They have the car for 2 weeks before they even look at it. Then they call and say the entire engine was destroyed by a mouse. No fixing it. A mouse. That is covered by my comprehensive insurance policy. Call my insurance. They send out a guy. He says it was NOT a mouse. Hmmmm... So Chuck gets angry, says it was partly a mouse. My insurance sends another guy. Definitely not a mouse. No mouse damage. Chuck only wants to get paid for lifting the engine and telling us it was destroyed. He says he will take what is left of the car as payment, just drop off the title. This morning I find out he billed my Insurance for his work on top of that. He got us coming and going and going. Sold us a shitty car, took the car after it was broke and billed out insurance. $10,000.00 rip off!! Steer clear!!!

It will save you money, time & headaches in the long run. And he is an untrustworthy liar. Should have realized when I saw he had court records for writing bad checks and not paying his taxes.

This report was posted on Ripoff Report on 09/28/2021 05:38 AM and is a permanent record located here: https://www.ripoffreport.com/report/lighthouse-auto-care/port-washington-wi-sales-sold-1512287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Anybody Hone Upstairs?

AUTHOR: Irv - (United States)

POSTED: Tuesday, September 28, 2021

 YOU fully admitted you bought this thing "AS IS”! Why on earth would you expect FREE warranty service? You then admit this guy tells you it’s a great car, right? The NEXT words out of your mouth should have been "Since you say it’s a great car, how about a warranty?” This is nothing more than still another case of somebody buying a car when they haven’t a clue what they are doing!

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