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Report: #1503687

Complaint Review: Lilicloth - South San Fransico California

  • Submitted:
  • Updated:
  • Reported By: Glenn — Mercer Pennsylvania United States
  • Lilicloth 216 Harris Court South San Fransico, California United States

Lilicloth - Sent misprinted clothing, not matching what was advertised, received late, 11+ week after ordering and being charged. South San Fransico California

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They can send you whatever they want.  In my case it was a misprinted pull over that was also dirty.  In addition to the misprint the clothing must have been folded to soon after printing because there was discoloration as a result of the print not having set.   The product was delivered to me 11 weeks after ordering, so too late to file a dispute with my credit card company which will do nothing when the disputed more than 60 days previous.  

Heck they can send you rags and make money.  No legitimate recourse.   The cost of shipping the item back, along with other fees, exceeds the amount to refunded.

Their terms -    Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.   Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.   This is of no real help when the product received is not what you ordered.

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Heck their name should be "Rags for Riches".  They send you crap, and you send them money.

 

This report was posted on Ripoff Report on 01/08/2021 06:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/lilicloth/south-san-fransico-california-1503687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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