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Report: #1523431

Complaint Review: Lindsay Acura - Columbus Ohio

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  • Reported By: Gerald L. — Lebanon TN United States
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  • Lindsay Acura 5880 Scarborough Boulevard Columbus, Ohio United States

Lindsay Acura Lindsay Automotive Sold me a defective car Columbus Ohio

*Consumer Comment: FAKE FEES Always Mean Lack of Candor

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I purchased the vehicle...out of state (2018 Kia Stinger) after having it inspected. Was told about a sound from the rear end but was assured it was nothing. The vehicle started smoking out of the exhaust less than two weeks later. Took it to several shops to diagnose the issue. The engine turbochargers and intercooler needed to be replaced. The estimate from the Kia dealership near me was $13,000. Not long after they were repaired the main rear seal failed. No remedy was offered by the dealership as it was an as-is transaction. The problem is there would have been no way to know that the turbos or main rear seal was bad with what was, at best, a cursory inspection...especially if the problem was apparently intermittent at the time. The salesman also insinuated that most people are scared of aftermarket parts even though they're "better than the original parts". I also take issue with the fact that even though there was no expressed warranty from the dealer, it wasn't relayed to me that I would have absolutely no warranty coverage with the aftermarket parts installed. That would have been a detail of some importance since I mentioned it at the time. This was a misrepresentation by omission. I would have reevaluated my position if I'd known that was going to be the case. I tried to get a portion of the repair costs covered to no avail. 

The biggest disappointment is the unscrupulous nature of the dealership...and the salesman Nick Kulaga. Their argument is that basically since I had a defective car inspected without finding any damage or defects that it's my problem. It's the old "buyer beware" adage. I thought that was a thing of the past but apparently not. Some things never change...typical car sales behavior. I suppose it's too much to ask for a business to stand by anything they sell...even a little. They're not too concerned with customers' satisfaction as much as taking what they can from them. Shady business practices give all dealers a bad name even if it only happens occasionally. I wouldn't trust this place in any capacity. Buyer beware. 

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#1 Consumer Comment

FAKE FEES Always Mean Lack of Candor

AUTHOR: Irv - (United States)

POSTED: Thursday, December 22, 2022

 Did you check out this place BEFORE you bought this car? Did you READ the paperwork BEFORE you agreed o the Terms and Conditions within? Were FAKE FEES added? Did you READ and UNDERSTAND what "AS IS" means? Why do you expect free warranty service when you bought an "AS IS" car? Oh, there's more. You experience problems with the car and incredibly you take it to still another dealer for service! The FRAUD and DECEPTION which the Sleazy American Car Business is VERY WELL KNOWN has now flown into the "shop" just like raw sewage on a down hill street. Go to a dealer shop and you get PRICE GOUGING, piss poor customer service, PRICE GOUGING, incompetent "mechanics" who are nothing more than parts changers, PRICE GOUGING and fake "service advisors" who work on commission to SELL you parts and service you don't need and did I mention PRICE GOUGING? Find a good independent shop where REAL MECHANICS work and get a second opinion from people who can be trusted rather than dealership slime. When any dealership adds FAKE FEES, they are telling you point blank "honesty" and "integrity" are most definitely NOT words in their vocabulary@

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