Complaint Review: Lisa from Stearns Bank - Florida
Lisa from Stearns Bank Exploitation on a disabled and senior citizen Florida
*Consumer Comment: This Has Nothing To Do With The Bank
*Consumer Comment: Where is the RipOff?
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My husband and I have been in our home for 22 yrs with a 30 yr mortgage for 120,000$. We fell behind when I became unemployed and unable to work in 2015. They said come in to redo your loan. They took our 30 yr mortgage away and gave me a 5 yr balloon. In 2017 I became disabled. They gave us another 5 yr balloon. My husband is 68 yrs old.
Our credit is finally good. So we refinanced our home at a better interest rate. Stearns bank sent over the payoff to the new bank on March 4 th. It was 136,000$. So I called Lisa at Stearns bank. They put all interest and late payment charges which was $13,000.00 So I asked Lisa On Mach 11 , 2 days before closing if she could forgive some charges and told me she would help on late payment fees.
The new closing was set for March 13. The day of the closing she sent over more charges of $3784.00. I was SHOCKED !!! She was trying to stop us from refinancing. So they gave our new mortgage lender 3 different payoffs. The payoff kept going up and up. Isn't there some laws that were broken.? We payed 22 years on our home and now we are paying on another new 30 mortgage for more than than what we Initially paid for it. Who can I call. ?
This report was posted on Ripoff Report on 03/24/2020 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/report/lisa-stearns-bank/florida-exploitation-disabled-1493256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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