Lithala Services - Catherine Maloa Very Unprofessional Johannesburg Gauteng

I am writing to formally raise a complaint regarding the health and safety training session provided by Lithala Services otherwiae known as lithala.com

Unfortunately, the training did not meet our expectations or the standards we were assured of. Some of the key issues we experienced include:

The trainer appeared unprepared and lacked clear knowledge of the course content.

The training materials provided were outdated and did not align with current regulations. Who still uses paper?

Several attendees raised concerns about the lack of engagement and practical relevance of the session.

The session started late and ended earlier than scheduled, limiting the time allocated for key topics.

As a paying client, we expected a professional and informative training session that would equip our staff with essential knowledge to promote workplace safety. We are disappointed with the service received and believe this undermines the importance of health and safety training.

We request a formal response to this complaint and expect corrective actions, which may include a refund or a complimentary retraining session with a qualified instructor.