Report: #1500237

Complaint Review: LiveAuctioneers -

  • Submitted:
  • Updated:
  • Reported By: Michael — New York United States
  • Author Confirmed What's this?
  • Why?
  • LiveAuctioneers United States

LiveAuctioneers Pacific Global Bait and switch scheme

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I've bought two items from LiveAuctioneers, the first went well and the second was a horror show.

The purchase from Pacific Global(which appears to be affiliated with Liveauctioneers in some way) was for an 1834 Capped Bust Half Dollar(the first pictures.) The coin they sent which is hardly worth its weight in scrap has no resemblance to the pictured coin.

So I requested a refund. After sending the coin back and 20 emails, a refund was processed. I told Pacific Global that I'd write a review, but guess what? When Liveauctioneers processes a refund, the coin disappears from your "Won Items" list and it then is impossible to write a review.  So all the people who have been scammed by Pacific Global can't speak publicly about it on Liveauctioneers.

Further, Liveauctioneers shows reviews in a way to maximally benefit themselves and the auctioneers. To wit: The 5 stars reviews are listed first, then the 4 star, then the 3 star, and so on. To get to the one star reviews, you almost always have to click "Show more reviews." So if an unscrupulous auctioneer sells ten good items, they're in the clear- they can rip off people until the cows come home, because those 1 star reviews will never show at the top, they'll always be behind the ten people who actually received legitimate merchandise.

Buyer beware! Avoid Liveauctioneers and Pacific Global(a fly-by-night company.)

This report was posted on Ripoff Report on 09/25/2020 03:09 PM and is a permanent record located here: https://www.ripoffreport.com/report/liveauctioneers/pacific-global-bait-switch-1500237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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