800LoanMart Paid $5,700 on a $3,900 Loan. Took My Car Anyway. Their Lawyer Refused to Respond. Van Nuys California

I Paid $5,700 on a $3,900 Loan. LoanMart Took My Car Anyway. Their Lawyer Refused to Respond. I’m a healthcare worker in Georgia. I took out a title loan with LoanMart—about $3,900. Life was tight. I needed a bridge. I paid them over $5,700. But the balance kept growing. Without warning or a clear breakdown, they claimed I still owed over $3,100—and then they repossessed my car. I reached out repeatedly. Asked for numbers, for clarity, for fairness. I told them I lived in Georgia, where title loans are heavily regulated. No one helped. I contacted Susan Germaise, LoanMart’s General Counsel. I sent her the facts, the payments, the law. Her reply? “We will respond through the CFPB.” That was it. While my car sat in a lot, racking up storage fees, and the balance grew again. So I filed: CFPB Georgia Attorney General FTC California State Bar – for professional misconduct by their legal counsel I didn’t want a fight. I just wanted fairness. I paid more than I borrowed. I got silence and loss in return. If this happened to you—if you were overcharged, ignored, and taken from—you are not alone. You are not powerless.