Complaint Review: logisticsbrand.com - CA
logisticsbrand.com rejuvenateselfnow, 855-7745435 CA 92708 stayrejuvenatedline 888-4585315 CA 92708 Website is popup. Navigating the ordering pages requires declining or accepting multiple additional offers. CA
Turns out that you are unable to "cancell" the follow-on charged order until have received the physcial product. I called day after ordering and was told this. Not a good sign. Didn't receive order for ~ 8-9 days. I remembered to call in and cancell - But here is the gotcha, their 14 days doesn't start when you receive the product. What a joke of a trial -a couple days to check out.
I cancelled 2 days after the 14 day limit and successfully cancelled. However, the credit card statement showed a charge of $95 for one of the products and $99 for the other. I called back in and complained. CSR just read the T&Cs and stated that had not cancelled prior to the 14 days - forget about that :
1. Had only a couple days to trial.
2. Had found No Way to delete-Remove the ca[sules added to the order by the website.
Initially paid for shipping ~$5ea for the Oil and Capsules. But the charges on the 15th day were for the product already shipped - not for a new shipment. Very sly operation.
Upon disccussion with a Supervisor CSR, I was able to get a 50% refund but no total refund. Customer service, Ts&Cs and initial ordering all combined was a "scam approach" with gotchas all along the way.
There are much better companies to do online business with -- AVOID THIS COMPANY.
This report was posted on Ripoff Report on 01/13/2020 04:57 PM and is a permanent record located here: https://www.ripoffreport.com/report/logisticsbranddotcom/ca-rejuvenateselfnow-website-1490356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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