Complaint Review: Lowes Home Emprovement - Jacksonville Florida
- Lowes Home Emprovement 13125 City Square Drive Jacksonville, Florida United States
- Phone: (904)696-4063
- Web: https://www.lowes.com/l/help/lowes-...
- Category: Appliances
Lowes Home Emprovement Will not honor warranty on appliance Jacksonville Florida
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I purchase a Frigidaire range from the Lowes home emprovement store in Jacksonville, Florida in 2019. I also purchased a five year warranty with the product from Lowes. When I tried to contact Lowes to have some repairs done to the range I was not able to reach anyone. I first tried to call the Lowes in order to have someone to come out and repaire the product but was put on hold and know one answered the phone.
So I went to the website, put my information in, I was then sent a passcode to use to get into the account. I put the passcode in and the website sent me back to the beginning were I put the first information in. So I put the information in again and the website sent me back to the beginning asking for the same information for a second time.
This was not working so I clicked on the live chat window. I was asked several question that did not have anything to do with the warranty, and finally I was transfered to a live chat representatitive. When I asked how can I contact someone about have a repaire to one of their products that had a warranty on it, she said for me to go to the website because she could not help me. I just want Lowes to honor the warranty that I purchase from them to repaire the stove. Please.
This report was posted on Ripoff Report on 05/23/2022 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/report/lowes-home-emprovement/jacksonville-florida-honor-1518581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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