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Report: #1488285

Complaint Review: Made Pure Skin Cream - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Cynthia — United States
  • Author Confirmed What's this?
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  • Made Pure Skin Cream Los Angeles, California United States

Made Pure Skin Cream They increased the shipping/handling costs after my order submitted. Los Angeles California

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I ordered a trial of two of their products and when I submitted the order it reflected shipping and handling of $9.98 ($4.99 each) but when my order confirmation email arrived the charges had been increased to nearly $14 and there was no explanation.

I called to cancel the order and was told it had already been processed, therefore it would ship and I would be charged the amount reflected in the confirmation but that no future orders would be shipped. When I stated that I found their practice of increasing costs without informing the customer to be unethical, the agent hung up on me. She was also rude thru the entire call.

I have filed a complaint with the BBB and the State's Attorney General for their unethical practices.

This report was posted on Ripoff Report on 11/26/2019 08:27 AM and is a permanent record located here: https://www.ripoffreport.com/report/made-pure-skin-cream/ca-los-angeles-increased-1488285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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