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Report: #1537099

Complaint Review: Mavina Store - Internet

  • Submitted:
  • Updated:
  • Reported By: Natalia — Halifax Canada
  • Author Confirmed What's this?
  • Why?
  • Mavina Store Internet United States

Mavina Store (Amazon Marketplace Seller) Received wrong monitor twice, seller blamed external reasons and kept part of refund. Internet

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I ordered an MSI G274QPF-QD gaming monitor from Mavina Store via Amazon.ca. Not only did the seller send the wrong monitor twice, but they also refused to take responsibility. Instead, they blamed “postal strikes” and even “Trump delays,” which were completely irrelevant and misleading excuses.

After returning the item, the seller deducted $35 from my refund without justification, despite the mistake being entirely on their side. I followed all Amazon policies, provided detailed evidence, and returned the product exactly as requested.

This behavior is unethical and deceptive. I believe this constitutes a pattern of dishonesty and poor customer service. I am posting this report to warn other buyers and urge Amazon to investigate this seller’s practices more thoroughly.

This report was posted on Ripoff Report on 05/04/2025 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/report/mavina-store-amazon-seller/online-ca-electronics-wrong-1537099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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