Mckool Smith Concern Regarding Front Desk/Mailroom/IT Support Employee Behavior New York NY

Dear [Recipient's Name or "Management Team"],

I am writing to formally report concerning behavior exhibited by a Mailroom/IT Support/concierge or front desk employee at McKool Smith PC’s Manhattan location. His actions have been unnecessarily controlling and manipulative, creating an unfair dynamic where I am pressured to perform additional tasks beyond standard procedures. This behavior contradicts the professionalism expected at your firm, and I request immediate intervention to ensure he adheres to proper protocols. While I do not believe the firm itself is involved in any misconduct, this individual’s actions are disruptive and warrant attention.

To resolve this, I ask that the employee be reminded of his duties and that such behavior be prevented moving forward. Please forward this message to the appropriate management or HR team for review. Note that this is a complaint, not a suggestion, and I expect it to be handled as such. The details provided here are complete to the best of my knowledge; if further information is needed, I will supply it proactively. Kindly confirm receipt and any steps taken via email, as this is not an emergency but requires timely resolution.