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Report: #1491854

Complaint Review: Melanin Inc - New York New York

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  • Reported By: Wanda — Augusta GA United States
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  • Melanin Inc 1735 Madison Ave, Apt 1B New York, New York United States

Melanin Inc Took money for an order placed, but never sent the merchandise New York New York

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On January 27, 2020, I placed an order with Melanin Inc, for a shower curtain, order number 36497.  Two weeks later, I received an email from Keisha Brooks thanking me for my order and requesting a review of the product.  I replied that I would love to review the product, but I haven't received the merchadise yet.  She in turn, sent me an email, with tracking information and said my order was on the way. 

I reviewed the tracking information which stated that the package had been delivered to the addressee in FT Collins, Co on a date prior to my order date. This information was not my information.  I live in Georgia.  I emailed Keisha, and informed her that the information that was sent was not the information for my package and fowarded her my order number and ask that she check on my merchandise.

  On 2/16/2020, I received an email with tracking information from CJ Package, tracking number CJPAY7120073706YQ. I checked the tracking number and it does not exist. After researching this company, I have seen many review on instagram of her business stating that they have placed orders and have never received the merchandise.  This company has 41 complaints on the Better Business Bureau, and has an F rating.    

This report was posted on Ripoff Report on 02/18/2020 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/report/melanin/new-york-took-money-order-1491854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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