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Report: #1514736

Complaint Review: META BANK Visa Gift Card BLACKHAWK NETWORK CALIFORNIA - California

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  • Reported By: Rippingmad — San Diego California United States
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  • META BANK Visa Gift Card BLACKHAWK NETWORK CALIFORNIA California United States

META BANK Visa Gift Card BLACKHAWK NETWORK CALIFORNIA INC Sold non working gift card California

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Received a $25 gift card. Tried to use it. Did not work on 3 different websites. Went to company...Website asks a for registration. Wants your full name your phone number and for your address. Then says to set a PIN number. Went to use card still does not work. Wrote to customer service they wrote a letter asking for the "purchase res info, see letter below. Then they send another letter that says case resolved when it was not resolved. They provide a phone number to call if you have further issues.

I call the phone number...wait time to get to talk to a person 20 minutes. Placed on hold. Hold messa ge "YOUR WAIT TIME FOR A REPRESENTATIVE IS ONE THOUSAND ONE HUNDRED AND TWENTY MINUTES! Hung up called gift giver (purchased card gifted to me) told them to call their bank and claw the money back asap. Total of 3 hours spent trying to use and resolve with no success. Steel emails from card company attached

This report was posted on Ripoff Report on 12/27/2021 05:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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