Complaint Review: Michelle Murphy APRN, CNP - Burnsville MN,
Michelle Murphy APRN, CNP HORRIBLE, UNETHICAL, CREEPY, VIOLATED ME..Should have license revoked Burnsville MN,
I was unfortunately referred to this lady during a time of crisis. I checked myself into the emergency room because I made a move to Minnesota and became extremely isolated after a bad breakup. It led me to have suicidal thoughts for the first time. Mind you- I have never attempted or even considered it. I was in a bad spot and needed help. I have been seeing a psychologist and psychiatrist in tandem for almost 10 years; however, I did not have one when I moved here. Do not be fooled by her photo- she is an old hag with a permenant grimace. She immediately had a sour attitude with me when I was exhuasted from simply being depressed.
To say her demeanor was rude would be an understatement. She acted like she had better things to do. She treated me like a pathetic waste of time. In the first 20 minutes of the appointment, she diagnosed me with a personality disorder and a mood disorder that I don't have. I called my psychologist after seeing her (who has known me for several years) and she was shocked. I have generalized anxiety disorder, always have. Everything wrong that a psychiatrist did wrong in an appointment she did. I made it clear when I left the hospital that referred me to her that I needed my records in order to better help the next medical professional looking at my case.
They obliged (as HIPAA laws require) and sent me on my way. Over the years, I have never gotten a comprehensive look at my issues, which is why they persist. I'm proative about my care. I explained this to her. At which point, she said she could not give me my records. At the mere question of this, she started getting on edge. She agreed that I could fill out an authorization form to myself. We continued the appointment. She found out that I had a current psychologist (whom I adore), so she handed me the authorization form and insisted that I fill it out for my doctor, hoping that I would forget about the paperwork for myself.
Giving her the benefit of the doubt, I asked her about it later. She claimed she would let me fill it out at the end of the session. Many times throughout the session, she kept asking me what I wanted to do with my medicine...I have seen 3 different psychiatrists over the years and I have never been faced with a medical professional asking me to do their job for them-especially not while rolling their eyes. Of the very little I know of antidepressants, they are trial and error; we still have much to learn about the brain and how it interacts with these drugs. Her constant scoffing at me was extremely off putting, but I tried to guess at what I should do with my meds anyways. She had no idea. She just wrote me the same prescription I already had with another doctor and more kolonopin, which I told her not to write. Later, she wrote me a letter saying she cancelled the order for fear I would "hurt myself". I was very confused considering the fact that I didn't want it.
The entire appointment was a re hash of the paperwork I filled out in the waiting room. Every oppourtunity she had to pin another disorder on me she pushed. If I said "No" to a question, she would keep asking it in different ways to try to get me to say yes. "Did you ever hurt yourself" "No" "Not even once?" "No..." "Are you sure?" "Yes" "So yes, you have hurt yourself?"...so on and so forth. It felt like an interrogation.
At the end of the appointment, when she scheduled my next appointment and put in my meds, she ushered me out the door, assuming I would forget the entire purpose of my visit: my notes from the session. I asked her about them. She was confused and ushered me out. I asked her again. "We don't do that". I responded, "I am a patient, though. I understand if the hospital gave me records at a later date because I was in crisis, but I still have the right to my medical records". She was dumbfounded. She kept making random excuses.
I finally told her calmly that I felt very uncomfortable leaving without my records. She immediately went into panic mode. She picked up her phone and started calling her receptionist and ignoring me asking her why this was unreasonable. Eventually, after several minutes, I got sick of dealing with her and picked them up off the desk. She smacked me on the arm and tried to wrench them away. She lept to the door and slammed it shut, then ran back to her desk to block me. Honestly, I was afraid of what she was going to do to me. I picked up my backpack, walked to the door. She pushed me against the door HARD. Then she GRABBED ME from behind and picked me up off the ground.
I told her to get off me three times and she finally put me down. Scared, I began out the office and down the hallway. She stayed in her office and started running after me when I was halfway down the hallway. I learned a move in self defense, which I used at this point and told her "GET AWAY. LEAVE ME ALONE" as I gestured. She even had the audacity to send me a letter afterwards telling me that she didn't want me as a patient and she was afraid I would hurt myself, so she was cancelling my kolonopin. If you ask me, she should write that precription for herself instead.
I AM a mental health patient; however, I DO NOT suffer from any mood or personality disorders. Nor am I a danger to myself or others. I know I did the right thing by seeing someone when I had the SLIGHTEST inkling that my bout of depression was getting out of control. She gaslit and bullied me into fearing that I did. Since, I have seen two more psychiatrists to make sure. I was already sad about losing someone, I didn't need this. I needed professionalism. I am also a gentle, reasonable human being and there were many other ways of communicating with me apart from attacking me. I feel VIOLATED. I am CREEPED OUT. My psychologist and psychiatrist told me she should lose her license. I hope she does. I don't want anyone else getting bullied by this maniac or touched inappropriately by their mental healthcare professional. Be safe.
I wouldn't trust the reccomendations by Behavioral Healthcare Providers in Minnesota. Make sure you talk to another patient before seeing someone if possible or do thorough research.
This report was posted on Ripoff Report on 02/09/2019 06:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/michelle-murphy-aprn-cnp/burnsville-mn-horrible-creepy-1473191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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