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Report: #1529600

Complaint Review: Microsoft Store, WA - Redmond Washington

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  • Reported By: Vincent — Denver Colorado United States
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  • Microsoft Store, WA Microsoft Building 92, NE 36th St, Redmond, WA 98052 Redmond, Washington United States

Microsoft Store, WA Microsoft Corporate Headquarters I was charged in triplicate on the same day on 11/3/23. In the amount of $16.99 x 3. by Microsoft Store, Redmond, WA Redmond Washington

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I was reviewing my monthly statements and I observed three transactions that were unauthorized by the following: Microsoft Store 982, Redmond , WA. 11/3/23 $16.99 Microsoft Store 962, Redmond , WA. 11/3/23 $16.99 Microsoft Store 182, Redmond , WA. 11/3/23 $16.99, Redmond, WA. 11/4/23 $1.00 In summary, on November 3rd 2023, three (3) separate transactions were charged to my account each in the amount of $16.99 and an additional charge on November 4, 2023, by in the amount of $1.00. I don't have a laptop. Nor do I use microsoft operating systems. This is unexplainable. I do not know how this happened or occurred. Subsequently, I got the runaround from the beginning until filing this complaint with I followed the website I did my due diligence provided by the website and the information to no avail. I went to and made a direct phone call to the phone number provided 877-696-7786.

Technical support referred me to the website: Note: that website is for customers that have account billing issues. I do not have an account. I spent over an hour and half, wasting my time trying to contact MS on the triplicate charges on the same day. Three separate charges. On the same day. Come on. Not once, not twice, but thrice. 1-2-3 they struck out. I want my monies refunded back to my account. In total $36.10. Respectfully submitted, Vincent D Franco Jr Denver, CO.

This report was posted on Ripoff Report on 11/05/2023 01:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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