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Report: #1493916

Complaint Review: Monex Crdit Company - Newport Beach CA

  • Submitted:
  • Updated:
  • Reported By: Taken by Frank Gonzalez - Account Representative, ext. 2170 — Concord CA United States
  • Monex Crdit Company 4910 Birch Street Newport Beach, CA United States

Monex Crdit Company Push to acquire additional silver bars that they would finance Newport Beach CA

*Consumer Suggestion: Stupid

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In July 2016, I purchased one silver bar ($10,000), immediately the account representative pushed me to buy two mores bars by investing $30,000, with the rest financed by Monex Credit Company for a total of $60,000 investment. My equity therefore was 49.9%.   Frank Gonzalez, the Account Representative, offered to monitor the market and make me aware of exposure in the market. Well, in 45 months, he only call me once (on 5/24/19) to tell me that I needed to deposit $1,419.86 because my equity had dropped.





Back to the present (4/9/2020).  On March 16, 2020, I received this email from them:

From: support@monex.com

Subject: FORCED LIQUIDATION

Date: March 16, 2020 at 9:49:45 PM PDT

To: name.lastname@gmail.com

ACCOUNT: 2-00xxxxx-0

 

RECENT FLUCTUATIONS IN MARKET PRICES OF PRECIOUS METALS HAVE

UNFORTUNATELY CAUSED THE EQUITY IN YOUR MONEX CREDIT COMPANY LOAN

ACCOUNT TO FALL BELOW MINIMUM REQUIRED LEVELS, COMPELLING US TO

LIQUIDATE POSITIONS IN YOUR ACCOUNT PURSUANT TO THE TERMS AND

CONDITIONS OF YOUR LOAN AND SECURITY AGREEMENT WITH MONEX CREDIT

COMPANY.

WE DEEPLY REGRET SUCH ACTIONS.  HOWEVER, THE ENFORCEMENT OF

MINIMUM EQUITY REQUIREMENTS IS ESSENTIAL AT TIMES OF EXTREME

ADVERSE MARKET MOVES.

AT THIS TIME, YOU SHOULD DECIDE WHETHER YOU WANT TO REENTER THE

PRECIOUS METALS MARKET, IN ORDER TO TAKE ADVANTAGE OF POSSIBLE

FUTURE PRICE MOVES.  IF YOU WISH TO REENTER THE MARKET, MONEX

DEPOSIT COMPANY AND MONEX CREDIT COMPANY PROVIDE A SPECIAL

PROGRAM TO REDUCE YOUR COST OF DOING SO.  UNDER THIS PROGRAM,

THE COMPANIES WILL ALLOW YOU, UNTIL THE CLOSE OF BUSINESS

ON MARCH 24, 2020>, TO REESTABLISH ALL OR A PORTION OF

THE POSITIONS IN YOUR ACCOUNT THAT WERE FORCED LIQUIDATED.

THE PROGRAM WORKS AS FOLLOWS:

 1.  IN ORDER TO REESTABLISH ALL OR ANY PORTION OF YOUR

       PRIOR POSITION(S), YOU MUST HAVE SUFFICIENT FUNDS ON

       DEPOSIT WITH MONEX CREDIT COMPANY TO MEET THE INITIAL

       DOWN PAYMENT AND/OR COLLATERAL REQUIREMENTS FOR THAT

       POSITION.

 2.  POSITIONS WILL BE REESTABLISHED AT MONEX DEPOSIT

       COMPANY'S PREVAILING BID-ASK PRICES, WHICH AVOIDS THE

       NORMAL BID-ASKED SPREAD.

3.  NO COMMISSIONS WILL BE CHARGED FOR REESTABLISHMENT.

       YOU WILL ALSO BE GIVEN A CREDIT FOR ANY COMMISSIONS

       PREVIOUSLY CHARGED ON THE FORCED LIQUIDATION OF EACH

       POSITION YOU DECIDE TO REESTABLISH.

IF YOU WISH TO TAKE ADVANTAGE OF THE REESTABLISHMENT PROGRAM

AND HAVE NOT YET MADE ARRANGEMENTS TO DO SO, PLEASE CONTACT

YOUR ACCOUNT REPRESENTATIVE IMMEDIATELY.

MONEX DEPOSIT COMPANY

MONEX CREDIT COMPANY

(949) 752-1400

 

My equity was $1,184.16 which I supposed to be sent by mail as of this writing (4/10/20).  So, I will let the summary below speak by itself about how good of investment in silver this was for me:

07/16/2016: Original capital investment was: $30,000 for a 49.99% equity position of 3x1,000 oz silver bars.

05/24/2019: Deposited $1,419.86 due to drop in minimum equity

03/16/2020: Forced termination of account.

04/06/2020: Called Frank to asked him why he didn't informed me back on 04/10/2020, before the market begin its down ward movement, to sell my position. He failed to act and it cost me.  I requested a check for $1,184.16, which was the remaining equity in my account.

04/10/20: I called Frank but he wasn't available until Monday.

Read all the ripfoff of reports on Monex before you invest.  Do not take position with hem; buy your own bars if you must invest in precious metal._

Lesson learned very expensively!

Sincerely,

Jack

 

 

 

This report was posted on Ripoff Report on 04/10/2020 02:57 PM and is a permanent record located here: https://www.ripoffreport.com/report/monex-crdit-company/newport-beach-ca-push-acquire-1493916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Suggestion

Stupid

AUTHOR: Flint - (Afghanistan)

POSTED: Sunday, April 19, 2020

ROFL, do you really think that if your broker could predict the future price of silver they would tell you about it?  If anybody could do that with anything, they would be the wealthiest person on Earth.

Also, it really sounds like the main ripoff is pitching margin accounts to clueless investors like yourself.  Let's look at your story: you bought 3000 oz of silver at the absolute highest price in the previous 3 years.  You were not only stupid enough to invest in a precious metal (which is a terrible investment, by the way), but also to do so at a peak and with 2x leverage.  2x leverage means any gains and losses are doubled.  Silver bottomed out around $10, so your investment went to pay off the loan.  Even if you sold before it was forcibly liquidated, you would have lost your money.  Play stupid games, win stupid prizes.

If you had instead bought shares in an S&P 500 ETF, your $30k investment would have been worth $40k today instead of $0, and that's not even counting the dividends.  And there is no reason whatsoever for any amateur investor to ever trade anything on margin.  Leave that stuff to the pros.

 

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