Report: #1494844

Complaint Review: Morris Jenkins Plumbing and Heating - Charlotte NC

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  • Reported By: Louise — Charlotte United States
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  • Morris Jenkins Plumbing and Heating 13725 s Ridge Dr. Charlotte , NC United States

Morris Jenkins Plumbing and Heating RIP OFF CHARGES FOR A NEW GARBAGE DISPOSAL Charlotte NC

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I am under an annual service contract with Morris Jenkins.   Allowing calls for certain things to be done at no charge.  Like the backed up disposal I had yesterday.  I had a similar call to them a few weeks ago fo a clogged disposal.   So they said the reason this was occurring was because blades and mechanisms were rusted. ( the unit is 3 years old). So, I trusted them.  They brought in a sales book to show me 3 options of a new on.  The one I selected was the middle price ...Insinkerator #750 .  

Their price awe $750 plus tax and installation.... and they pushed that it came with a 9 yr warranty.  While I thought the price exorbitant, I trusted that must be what disposal of quality is now costing.   The more people I mentioned the price of $804.44 to that I paid ( included tax) they all said something is wrong!  So I called various dealers and Insinkerator corporate.... it is a $269.00 item with a manufactures warranty of 9 years!  I called theri superintendent only to get a story that was outrageous! He offered me a 10% credit!

 I canceled all services with them and requested a refund of the annual amount paid.   They are a "sales" company not a 'service" company and for sure one that will rip you off and want you to think they are doing some great kindiness to your life.!   DO NOT USE THEM!

This report was posted on Ripoff Report on 05/05/2020 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/report/morris-jenkins-plumbing/charlotte-nc-rip-charges-new-1494844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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