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Report: #1496158

Complaint Review: MORTY ONLINE STORE - MONTGOMERY TEXAS

  • Submitted:
  • Updated:
  • Reported By: MOLLY — NEW YORK New York United States
  • Author Confirmed What's this?
  • Why?
  • MORTY ONLINE STORE 8382 HILLS PARKWAY MONTGOMERY , TEXAS United States

MORTY ONLINE STORE SERESTO ONLINE STORE LOVE PET COLLAR @OUTLOOK.COM COUNTERFEIT SERESTO FLEA COLLARS MONTGOMERY TEXAS

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I ordered 3 Flea Collars from LOVE PET COLLAR, listing their address as TEXAS.

I did try to call the phone number because their page said FREE SHIPPING and FREE RETURNS.    I paid $9.99 for shipping because I was anxious to get these to a Senior friend.    I payed with PayPal and got an email that said the seller was HUANG LIXIAN and it was shipping China Post EMS.    I got suspicious and searched Mortys Online Store and the RIP OFF REPORT popped up!!!!

I immediately emailed and cancelled the order and asked if they were Authentic.  I heard nothing back so I contacted PAYPAL to register my complaint.   

In the meantime I have received emails back from China wanting to negotiate partial refund,  suggestions that I keep the collars and SELL them cheap to others!!!!! All in broken English.    I have emailed that a FULL REFUND is required!!!!!

The Store page has a long FREE SHIPPING AND FREE RETURN policy.  He said It will cost me a lot to send it back so I should sell them.    I repeatedly told him I DO NOT HAVE THEM!    I am going to pursue this till my money is refunded.

Wish I had checked Rip Off Report first!

This report was posted on Ripoff Report on 06/09/2020 05:48 AM and is a permanent record located here: https://www.ripoffreport.com/report/morty-online-store/montgomery-texas-seresto-love-1496158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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